Privacy Policy

Effective Date: August 20, 2026

ExpatBird respects your privacy. This Privacy Policy explains what information we may collect when you visit or use ExpatBird, how we use that information, and the choices you have regarding your information.

1. Information We Collect

Depending on how you use ExpatBird, we may collect information that you voluntarily provide to us, including:

  • Your name and email address when you contact us.
  • Information you provide through our contact forms.
  • Account information associated with your ExpatBird membership.
  • Information necessary to provide and manage paid memberships and subscriptions.

We may also automatically receive limited technical information when you visit the website, such as browser type, device information, IP address, pages visited, and general website usage information. This information may be used for website operation, security, troubleshooting, and improvement.

2. How We Use Information

We may use information we collect to:

  • Provide and maintain ExpatBird services.
  • Create and manage user accounts and memberships.
  • Process subscriptions and payments.
  • Respond to questions and customer-support requests.
  • Provide access to Premium content and member resources.
  • Maintain website security and prevent abuse or unauthorized access.
  • Improve the website, reports, and services we provide.
  • Comply with legal and regulatory requirements.

3. Payments and Subscriptions

Payments and subscriptions are processed through third-party payment processors, including Stripe. ExpatBird does not directly store your complete credit or debit card number on our website.

Payment processors may collect and process payment information according to their own privacy policies and terms. Stripe maintains its own privacy policy and privacy center. :contentReference[oaicite:1]{index=1}

4. Contact Forms

When you submit our contact form, we may receive the name, email address, subject, and message that you provide. We use this information to respond to your request and provide customer support.

5. Service Providers

We use third-party services and software providers to operate parts of ExpatBird, including website hosting, membership management, payment processing, and contact-form functionality.

These providers may process information on our behalf as necessary to provide their services. We do not sell your personal information to third parties.

6. Cookies and Similar Technologies

ExpatBird and certain services used by the website may use cookies or similar technologies for functions such as keeping users logged in, remembering preferences, maintaining security, processing transactions, and understanding how the website is used.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Membership Information

If you create an ExpatBird membership, we may maintain information necessary to identify your account and provide access to the services associated with your membership.

We may use membership information to manage access, subscriptions, account status, and related customer support.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.

10. Your Choices and Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including rights to request access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us at:

Customer Support:
support [at] expatbird.com

11. Children’s Privacy

ExpatBird is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

12. Third-Party Websites

ExpatBird may contain links to third-party websites, including hospitals, government agencies, tourism organizations, and other resources. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as ExpatBird, its services, or applicable legal requirements change. Any updated version will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or how ExpatBird handles personal information, please contact us through our Contact Us page or use:

support [at] expatbird.com